Information about invoicing

Do you need information about electricity invoicing? We offer the explanation of basic electricity invoicing principles and the main invoice features.

Households

Once a year, the customer receives a billing invoice issued on the basis of electrometer readings, i.e. the real determined electricity consumption. Apart from the annual electricity billing, the customer also pays advance payments for electricity supply according to the agreed manner of payment and periodicity. Paid advances are included in the annual billing invoice.

Companies and entrepreneurs

Once a year, the customer receives a billing invoice issued on the basis of the electrometer reading, i.e. the real determined electricity consumption. Apart from the annual electricity billing, the customer also pays advance payments for electricity supply according to the agreed manner of payment and periodicity. Paid advances are included in the annual billing invoice.

Advance payments are made according to payment schedules. These are prescriptions, which define the value of advance payments, payment periodicity and maturity.

In the case of payment via direct debit, the payment schedule is sent to the customer with annual billing for the entire year in advance. In the case of other payments, the customer is sent a payment schedule always for one payment approximately fourteen days before its maturity. This payment schedule also includes a payment slip to make this payment.

 

New look of invoices for households

We have prepared a clearer look of invoices for you.

  Name of the document Valid Type Size
1) Specimen new invoice for households 11.6. 2007 PDF dokument (PDF) 467 kB
  In the document, you will find the new format of the invoice and related accounting documents, including a description of the meaning of individual items.

Payment schedule

General

Each payment schedule is the prescription of advance payment for one consumption point. The payment schedule is a tax document and this information is stated in the header of the document together with the tax document number. The left-hand side of the header of the payment calendar indicates information about the supplier and consumer, while the right-hand side under the address box shows information about the document’s variable symbol, the document issue date and the aforementioned tax document number. The header also contains information about the customer number and customer telephone hotline for potential inquiries. Other information may differ depending on the type of payment schedule. In the case of the MOP category, there may be a Summarised Payment Calendar, which contains the sum of prescribed advance payments from payment calendars for individual consumption points. This summarised payment calendar serves to allow the customer to pay advances for all consumption points as a lump sum, and is not a tax document.

Payment schedule – payment slip

This type of payment schedule is sent to customers who have chosen payment slips as their payment method. Next to the sum for payment is a breakdown into the base and tax, the maturity date and type of advance which determines the periodicity of payments (monthly, quarterly). The consumption point is also identified next to the payment by means of the consumption point number, both original and new due to transition to the new information system. Also, the rate and electrometer number are indicated with the consumption point. The payment schedule for payment using a slip also includes a pre-printed payment slip for the sum shown in the payment schedule.

Payment schedule – direct debit

This type of payment schedule is sent to customers who have chosen direct debit from their bank account as their payment method. Next to the sum for payment is a breakdown into the base and tax, the maturity date and type of advance which determines the periodicity of payments (monthly, quarterly). The consumption point is also identified next to the payment. This identification is determined by means of the consumption point address and the consumption point number, both original and new due to transition to the new information system. Also, the rate and electrometer number are indicated with the consumption point. The payment schedule contains a breakdown of payments for the entire year from due invoicing, respectively for the period until the planned reading and billing of electricity consumption based on this reading.

Contents of the text part of the payment schedule

  • Customer (consumer) – customer’s name and address, or company’s name and registered office
  • Customer number – unique number under which the customer is registered in the system
  • Variable number – number under which the payment is to be sent in order to be paired correctly
  • Issue date – issue date of the document
  • Tax document number – unique identification number of the tax document
  • Consumption point – address of the specific consumption point to which the payment schedule applies
  • Rate – information about the rate acknowledged at the given consumption point
  • Electrometer number – unique number of the electrometer at the given consumption point
  • Original consumption point number – identification number of the consumption point in the old information system
  • New consumption point number – identification number of the consumption point in the new information system
  • Consumption point address – consumption point  for which the payment schedule is issued
  • Prescribed payment
    • Total in CZK  – sum that is to be paid by the maturity date
    • Type of advance – definition of payment periodicity (monthly, quarterly,?)
    • Accounting period – in the format month/year, defining the period in which the payment is accounted
    • Maturity date – date by which the payment is due
  • Information about manner of payment – this section states information about the manner in which the payment will be made according to the manner of payment

Contents of the text part of the billing invoice

  • Customer (consumer) – customer’s name and address, or company’s name and registered office
  • Customer number – unique number under which the customer is registered in the system
  • Variable number – number under which the payment is to be sent in order to be paired correctly
  • Issue date – issue date of the document
  • Tax document number – unique identification number of the tax document
  • Tax summary – review of billed and paid sums  divided into the base and tax
  • Financial settlement – simple review of billed and paid sums with a result on the value of the arrear or overpayment as settlement of the billing invoice
  • Consumption point – address of the specific consumption point to which the payment schedule applies
  • Original consumption point number – identification number of the consumption point in the old information system
  • New consumption point number – identification number of the consumption point in the new information system
  • Consumption point address – consumption point  for which the payment schedule is issued
  • Review of billed consumption and services related to electricity supply – contains the electrometer number (in the case of electrometer replacement, the numbers of all electrometers installed at the consumption point in the accounting period), status of the electrometer register (registers), consumption, rate, product, unit price for consumed electricity, for fixed payments and services related to electricity supplies and total price for the individual items.
  • Information about manner of payment – this section states information about the manner in which the payment will be made according to the manner of payment
  • Information for customers – contains e.g. information about the planned replacement of electrometers in the upcoming period

Don’t overlook

  • If you have questions about the invoice, you must know the number of the reclaimed invoice, your customer number or other unique information for identification of the document.

More information is available through our Customer Hotline, which is in service 24 hours a day, 7 days a week.