Personal data use purposes

Prevention and identification of fraud

We analyze your identification data, data about products and services and how you use it, data about your conduct during our contractual relationship, and other data to prevent fraudulent behavior physically and digitally. On the basis of available information, we create internal indicators or use other information relevant for indication of possible frauds (e.g. stolen identity card information).

Our reason for processing the data:

  • to fulfill our legal obligations
  • to protect our rights and legitimate interests

Business risk assessment

We use internal evaluation procedures to assess the risk associated with the conclusion of our contractual relationships and their performance, whether they concern a customer or a business partner. In order for us to be able to provide you with our services or to agree on mutual business cooperation, we must act prudently. For this reason, we use your data to assess the risk criteria of the negotiation of a certain product or service based on the interior criteria. For this, we use external registers and internal databases. Our obligation to act prudently is also reflected in many other purposes in this category of security and risk management.

Our reason for processing the data:

  • to protect our rights and legitimate interests

Within the scope of provision of our services, we send messages to you, which are used for more comfortable operation of the provided product or service. We process your contact details for this purpose.

Our reason for processing the data:

  • to fulfill your contract

Your selection of our products and use of our services results in our processing your data. This mainly concerns your basic data, information about the products and services or business cooperation. We register, control and keep them up-to-date in cooperation with you. On the electronic portals, which you use to operate the products, we display the basic information about you and our products and we control this information in order to ease the operation of the products and services for you.

Our reason for processing your data:

  • to fulfill your contract

We respect your needs and preferences. For this purpose, we make an effort to get an overall view of how you use the service and your desires. We solve all sorts of issues with you relating to the given product or service, particularly its establishment, configuration, changes, provision of information about the product, etc. We also solve your requests, desires and complaints raised by writing, telephone, web site, portal solutions and in other ways. Besides our products and services, these requests may also apply to exercise of your rights in matters of privacy and personal data protection. We ascertain whether you are a satisfied client of our ČEZ Group member companies and you want to remain loyal to us.

Similarly, we are also interested in your business needs, interests and opportunities if you are cooperating with us as our business partners.

For these reasons, we particularly process the relevant information about the products and services, or business cooperation, profile data and the data from our communication and interaction, which you provide to us.

Our reason for processing your data:

  • to fulfill your contract
  • to protect our rights and legitimate interests

We use cookies for personalization of the content and advertising, provision of the functions of the social media and analysis of the traffic on our corporate website. We share the information about how you use our website with our partners for the social media, advertising and analysis. The partners may combine these data with other information, which you provided to them or obtained in connection with your use of their services. Detailed information about the cookie files is available here.

 

For this purpose, we process information about which devices you use to electronically access our services, your preferred service settings and the data, which you enter on our websites, because we want to ensure that you can comfortably use our websites. We store the data on your devices in the form of, so-called, cookies. Using these cookies, we can respect your choice of language, and also keep the data you have entered into the web forms in case you would like to return to them later. We shall separately notify you of processing of the cookies.

Our reason for processing your data:

  • to conclude and fulfill your contract
  • based on your consent (in the case of cookies)

We collect and process only the data that are required and necessary for drafting your contract. For us to be able to conclude the contract with you, we require your name, date of birth or your ID and contact data. A further data area depends on the type of product or service, or type of business cooperation, which is the scope of contract.

Our reason for processing your data:

  • for preparation of your contract
  • to fulfill legal obligations

Identification and authentication

For us to be able to conclude a contract with you and provide our products or services to you, respectively use your products or services, we must know your basic data. We require your identification and authentication also in a case where you exercise your rights in matters of personal data protection.

Our reason for processing your data:

  • to conclude and fulfill your contract
  • to fulfill legal obligations

We use your personal data, depending on the nature of our relationship with you, particularly for the following purposes:

  • provision of services of operators of transmission system and operators of market,
  • provision of trading with commodities and provision of related services,
  • documentation of transactions on the wholesale energy market,
  • provision of evidence for billing of production from small renewable sources,
  • conclusion of purchase and sales contracts for materials, services and investment,
  • records and management of business contracts,
  • registration of persons entering the areas with radiation activities and personal doses of radiation,
  • verification of psychological capability for independent access to the guarded area of nuclear power plants,
  • evidence of surface contamination in the area of radiation protection
  • investigation of events and violation of radiation protection rules
  • ensuring the protection of the life and health of persons, and tangible and intangible property,
  • ensuring cyber security,
  • use of biometric data to ensure access to secured areas to protect classified information,
  • communications to inform business partners and the public,
  • registration of participation in activities organized by ČEZ Group,
  • fulfillment of accounting and tax obligations,
  • realization of the exercise of rights and obligations under the contracts.

In practice, you will most frequently encounter the following situations: