We respect your needs and preferences. For this purpose, we make an effort to get an overall view of how you use the service and your desires. We solve all sorts of issues with you relating to the given product or service, particularly its establishment, configuration, changes, provision of information about the product, etc. We also solve your requests, desires and complaints raised by writing, telephone, web site, portal solutions and in other ways. Besides our products and services, these requests may also apply to exercise of your rights in matters of privacy and personal data protection. We ascertain whether you are a satisfied client of our ČEZ Group member companies and you want to remain loyal to us.
Similarly, we are also interested in your business needs, interests and opportunities if you are cooperating with us as our business partners.
For these reasons, we particularly process the relevant information about the products and services, or business cooperation, profile data and the data from our communication and interaction, which you provide to us.
Our reason for processing your data:
- to protect our rights and legitimate interests